Start the ELO Java Client

Logon

1. Double-click the ELO Java Client icon on the desktop.

Alternatively: Run the EloClient.exe file in the program directory of the client.

The logon dialog box appears.

2. Enter your user name and password.

Please note: You need your ELO user password to log on. Your ELO user password may differ from your Microsoft Windows password.

3. Select a repository in the Repository drop-down menu.

4. Use the Language drop-down menu to select a language for the client interface.

Language, selectDisplay language

5. Click OK.

The ELO Java Client program interface appears.

Information: If the client does not start, please check the data you entered and contact the system administrator if required.

Error messages

The ELO Java Client distinguishes between internal errors and external errors.

Error messageError, internalError, external

The error messages are shown at the bottom of the logon dialog box.

Internal errors are shown highlighted in yellow. This means that either an unknown user or incorrect password was entered, or the account has been locked. Re-enter your logon information. Contact your system administrator if your account is locked.

External errors are displayed in red. In this case, there is an issue with the server connection. Please contact your system administrator.

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If you require assistance, contact your ELO partner or ELO Support.