Escalation management

This dialog box is where you specify how long the ad hoc workflow may remain with the respective user. You can also select a user who is notified if the deadline is missed.

Days/Hours/Min: Use these fields to enter a time limit in days, hours, and minutes.

If the option Exclude weekends is enabled, the maximum duration of the workflow will take into account that Saturdays and Sundays are not regular business days. Weekends will be skipped when calculating the workflow duration.

If this option is cleared, Saturdays and Sundays are included in the calculation. All calendar days count when calculating the maximum workflow duration.

Report passed deadline to: You can select a user or group from the search field. Select the desired user or group. This user or group will be informed if a deadline is missed.

To cancel the selection, click the X icon next to the selected user or group.

OK: Click OK to confirm the maximum duration.

Cancel: Click Cancel to close the dialog box without setting a maximum duration.

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