Open
Information
With this function, you can open a closed file or case.
OpenInformation: If you do not see the Open button, you can submit a change request via Public Sector > Request change.
Method
1. Select the file or case you want to open.
2. On the Public Sector tab, click Open.
You can open multiple files at the same time.
In the filing plan, select the group the files are assigned to. On the Contents tab, press and hold the CTRL or SHIFT keys while selecting files with the mouse.
Result
The file or the case is open again and can be edited.